Privacy Policy

Chivrealzod provides personal consultations on computer assembly. This policy describes how we collect and use your information in connection with those services. We process personal information in accordance with the Privacy Act 2020 (New Zealand).

Information we collect

Contact details: name, email address, phone number when you enquire or book a consultation
Enquiry content: the content of your messages about your build plans and consultation needs
Technical data: IP address, browser type, and usage information when you visit our website (via cookies and similar technologies)

How we use your information

Responding to your enquiries and arranging consultation sessions
Discussing your build plans and providing guidance on part selection
Following up after consultations
Improving our website and services based on usage patterns

We do not sell or share your data with third parties for marketing purposes.

Legal basis for processing

Under the Privacy Act 2020 (New Zealand), we collect and use your information on the following grounds:

Your consent when you contact us or use our services
Necessity for the provision of our consultation services
Legitimate interests in operating and improving our business, where these do not override your privacy interests

Information sharing and disclosure

We may share your information only in these limited circumstances:

With service providers who assist us (e.g. hosting, email delivery), subject to confidentiality obligations
When required by law or to protect our rights and safety

We do not disclose your personal information for marketing or unrelated purposes.

Data protection

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. This includes secure storage, restricted access, and use of reputable service providers.

Your rights and options

Under the Privacy Act 2020, you have the right to:

Ask what personal information we hold about you
Request correction of inaccurate or incomplete information
Request access to your information
Complain to the Office of the Privacy Commissioner if you believe your privacy has been interfered with

International data transfer

Some of our service providers (e.g. Google, hosting providers) may process data outside New Zealand. When we transfer information overseas, we ensure appropriate safeguards are in place where required under the Privacy Act 2020.

Data retention periods

We keep your contact and enquiry details only for as long as needed to provide our services and to comply with applicable law. When information is no longer required, we delete or anonymise it securely.

Children's privacy

Our services are not directed at individuals under 16. We do not knowingly collect personal information from children. If you believe we have received information from a child, please contact us so we can delete it.

Third-party services

Our website may use the following third-party services, which may collect and process data:

Google Ads conversion tracking: to measure the effectiveness of our advertising
Google Ads remarketing: to show relevant ads to visitors who have previously visited our site
Google Analytics: to understand how visitors use our website
Google Maps API: to display our location. Google may collect data in accordance with its own privacy policy

Each provider has its own privacy policy governing how they use your data.

Use of cookies

We use cookies and similar technologies to improve your experience. For details, see our Cookies policy.

Policy updates

We may update this policy from time to time. Changes will be posted on this page with an updated date. Continued use of our services after changes constitutes acceptance of the revised policy.

Contact information

For questions about this policy or our computer assembly consultation services, contact Chivrealzod at 146 Riddiford Street, Newtown, Wellington 6021, New Zealand, or email service-@chivrealzod.world.

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